General Terms and Conditions of Product and Services
Mobile Telephone and Mobile Telephone Services
T&C 01
T&C 01A
(Scope of Services)
T&C 01B
(Mobile Number Portability)
T&C 05
(Offer Related)
T&C 06
(Fixed Term Contract / Rebate Offer)
T&C 06A
(Fixed Term Contract / Rebate Offer)
T&C 06A(1)
(Fixed Term Contract / Rebate Offer)
T&C 06A(2)
(Fixed Term Contract / Rebate Offer)
T&C 06A(3)
(Fixed Term Contract / Rebate Offer)
T&C 06A(4)
(Fixed Term Contract / Rebate Offer)
T&C 06A(6)
(BlackBerry Handset Contract & Rebate Offer)
T&C 06B
(Contract Term & Rebate Offer for 3G New Subscription)
T&C 06B01
(Contract Term, Rebate & Service Offer for 3G Customer)
T&C 06B04
(Contract Term for 3G Integrated Data Combo $238 / $298 Customer)
T&C 6B05
(Contract Term for $398 / $438 3G Integrated Data Combo– for Selected Smartphone Customer)
T&C 06B10
(Contract Term for 3G Integrated Voice & Data $128 Customer)
T&C 06B11
(Contract Term for 3G Integrated Voice & Data $98/ $168 Customer)
T&C 06C
(Contract Term & Rebate Offer for 2G Number Porting Customers)
T&C 06CH_BM
("HK-China One Card Two Numbers" Service)
T&C 06D
(Handset rebate related)
T&C 06E1_BM1
( "Traverller" Service Plan)
T&C 06E1_BM2
( "Traverller" Service Plan)
T&C 06E3
(2 Months Rebate Offer for Traveller Terms & Conditions)
T&C 06F
(Treo Handset Offer)
T&C 06F20
(BlackBerry Handset Contract & Rebate BIS Offer)
T&C 06F21
(3G Integrated Data Combo)
T&C 06F23
(iPhone 3G / 3GS Handset Contract & Rebate Offer)
T&C 06F23A
(iPhone 3G / 3GS Handset Contract & Rebate Offer)
T&C 06F23C
(iPhone 3G / 3GS Handset Selected Customer Contract & Rebate Offer)
T&C 06F23E
(iPhone 4 Handset Contract & Rebate Offer)
T&C 06F23F
(iPhone 4 Handset Contract & Rebate Offer)
T&C 06G
(3G Unlimited Usage Data Plan Terms & Conditions)
T&C 06H
(Contract Term & Rebate Offer for 3G Number Porting Customer)
T&C 06H08
(Contract Term & Rebate Offer for MusicXS on PC Contract Plan)
T&C 06H09
(Contract Term & Rebate Offer for MusicXS on mobile Contract Plan)
T&C 06H10
(Contract Term & Rebate Offer for MusicXS on PC and mobile Contract Plan)
T&C 06H25
(Contract Term for Market Watch – 12 months contract offer)
T&C 06H26
(Contract Term for $68
PLUS
+ Market Watch – 12 months bundle service plan)
T&C 06I
(Contract Term & Service Trial Offer for 3G New Subscription)
T&C 06J
(Contract Term & Service Trial Offer for 2G New Subscription)
T&C 06K1
(Rebate Offer for Teen地派 Customer)
T&C 06L
(Teen 地派 Handset Rebate Offer and Fixed Term Contract)
T&C 06M
(Contract Term & Rebate Offer for New 2G Customers)– $68 Plan
T&C 06N
(Contract Term & Rebate Offer for MNP 2G Customers)– $68 Plan
T&C 06Y
(Online50 Terms & Conditions)
T&C 07T04
(Contract Term & Bonus For PayGo Plan Subscription)
T&C 11
(SmarTone PC Connect Terms & Conditions)
T&C 14
(Teen 地派 Contract Term)
T&C 16
(PayGo Contract Plan Services)
T&C 16A
(Contract Term & Rebate Offer for PayGo Contract Plan)
T&C 22A
(Contract Term & Rebate Offer for 2G $50 Contract Plan Customer)
T&C-D
T&C-D001
(Handset Contract Term & Bonus)
T&C-D002
(Handset Contract Term & Bonus [for Credit Card Autopay])
T&C-D003
(Smartphone Contract Term & Bonus)
T&C-D004
(Smartphone Contract Term & Bonus [for Credit Card Autopay])
T&C-D005
(iPhone Contract & Bonus)
T&C-D006
(iPhone Contract & Bonus [6-month Contract])
T&C-D007
(iPhone Contract & Bonus [for Credit Card Autopay])
T&C-D008
(iPhone Contract & Bonus [For Selective Customer])
T&C-D009
(BlackBerry Smartphone Contract Term & Bonus)
T&C-D010
(BlackBerry Smartphone Contract Term & Bonus [For BIackBerry Plan])
T&C-D011
(Smartphone Contract Term & Bonus)
T&C-D012
(Smartphone Contract Term & Bonus [for Credit Card Autopay])
T&C-D013
(iPhone Contract Term & Bonus)
T&C-D014
(iPhone Contract Term & Bonus [6-month Contract])
T&C-D015
(iPhone Contract Term & Bonus [for Credit Card Autopay])
T&C-D016
(iPhone Contract & Rebate [for Selective Customer])
T&C-D017
(BlackBerry Smartphone Contract Term & Bonus)
T&C-D018
(BlackBerry Smartphone Contract Term & Bonus [For BIackBerry Plan])
T&C-D019
(iPhone Contract Term & Bonus)
T&C-D020
(iPhone Contract Term & Bonus [for Credit Card Autopay])
T&C-D020B
(iPhone Contract Term for Corp)
T&C-D020BM
(iPhone Contract Term [for HK-Macau 1 Card 2 Numbers])
T&C-D020R
(iPhone Contract Term)
T&C-D020I
(iPhone Contract Term & Bonus)
T&C-D020IM
(iPhone Contract Term & Bonus [for HK-Macau 1 Card 2 Numbers])
T&C-I001
(Data Roaming Day Plan for Specified Mobile Monthly Plan Subscribers)
T&C I003
(Traveller Terms & Conditions)
T&C I005
(Contract Term for HK-Macau 1 Card 2 Numbers 3G Data Plan)
T&C I006
(Contract Term for HK-Macau 1 Card 2 Numbers 3G Monthly Plan)
T&C I007
(HK - China 1 Card 2 Numbers Service Plan)
T&C-M010
(Contract Term for Duo Broadband Plan)
T&C-M011
(Duo Broadband Plan – Mobile Connect USB Smart Plug)
T&C-M013
(Duo Broadband Plan – USB Smart Plug Applicable to BlackBerry Monthly Plan Customers)
T&C-M014
(Tethering Pack)
T&C-T
$18 or above selected services
$36 or above selected services
T&C-T001
(Contract Term & Bonus For PayGo Plan Subscription)
T&C-T002
(Contract Term & Bonus For Basic Plan - $51 Tariff Subscription)
T&C-T003
(Contract Term & Bonus For Basic Plan - $51 Tariff Port-in Subscription)
T&C-T004
(Contract Term & Bonus For Basic Plan Subscription - $720 Credit)
T&C-T005
(Contract Term & Bonus For Basic Plan Port-in Subscription - $720 Credit)
T&C-T006
(Contract Term For Int. Voice & Data Plan SIM Only Subscription)
T&C-T007
(Contract Term For Int. Voice & Unlimited Data Plan SIM Only Subscription)
T&C-T008
(Contract Term & Bonus For $298 Int. Voice & Data Plan SIM Only Subscription)
T&C-T009
(Contract Term For BlackBerry Plan (BIS) SIM Only Subscription)
T&C-T010
(Contract Term For Online50)
T&C-T011
(Contract Term For 3G Unlimited Usage Data Plan)
T&C-T012
(NihonGo Service Terms & Conditions)
T&C-T013
(iPhone 4 Promotion)
T&C-T014
(Contract Term For Int. Voice & Data Plan SIM Only Subscription)
T&C-T015
(Contract Term For Int. Voice & Unlimited Data Plan SIM Only Subscription)
T&C-T016
(Contract Term & Bonus For $298 Int. Voice & Data Plan SIM Only Subscription)
T&C-T017
(Online50)
T&C-T018
(Contract Term For NihonGo Service Subscription)
T&C-T019
(iPhone 4 Promotion)
T&C-T020
(Contract Term for Tethering Pack)
T&C-T021
(Contract Term For Integrated Voice and Data Plan Subscription)
T&C-T022
(Contract Term For Rebate for iPhone plan subscription)
T&C-T023
(Contract Term For iPhone SIM Only Rebate Offer)
T&C-T024
(Contract Term & Bonus For Basic Plan - $51 Tariff Subscription)
T&C-T025
(Contract Term & Bonus For Basic Plan - $51 Tariff Port-in Subscription)
T&C-T026
(Contract Term & Bonus For Basic Plan Subscription - $1,080 Credit)
T&C-T027
(Contract Term & Bonus For Basic Plan Port-in Subscription - $1,080 Credit)
T&C-R
T&C-R001
(Bonus Offer for Selective Customer)
T&C-R002
(Bonus Offer for Selective Customer)
T&C-R003
(Handset Contract Offer for Selective Customer)
T&C-R004
(Value Added Service Offer for Selective Customer)
T&C-R005
(Extra Minute Offer for Selective Customer)
T&C-R006
(SIM Only Int. Voice & Data Plan & Extra Min. Offer)
T&C-R007
(SIM Only Int. Voice & Unlimited Data Plan & Extra Min. Offer)
T&C-R008
(SIM Only $298 Int. Voice & Data Plan & Extra Min. Offer)
T&C-R009
(SIM Only Int. Voice & Data Plan & Extra Min. Offer)
T&C-R010
(SIM Only Int. Voice & Unlimited Data Plan & Extra Min. Offer)
T&C-R011
(SIM Only $298 Int. Voice & Data Plan & Extra Min. Offer)
T&C-R012
(SIM Only $238 Integrated Voice and Data Plan and Extra Minutes Offer)
T&C-R013
(SIM Only $298 Integrated Voice and Data Plan and Extra Minutes Offer)
T&C-V001
(Contract Term For FoneTV)
T&C-V002
(Contract Term For Connecting tone channels contract offer)
T&C-V003
(smartmail pro – sms via email Terms & Conditions)
T&C-V004
(Contract Term for 'HD Ringsong U-Pass' contract offer)
T&C-V005
(Mobile MSN contract plan)
T&C-V006
(Mobile MSN Terms and conditions)
T&C-V007
(Contract Term for Call Guard Service)
T&C-V008
(Terms & Conditions for Call Guard Service)
T&C-V009
(Contract Term for
PLUS
– 12 months stock quote contract offer)
T&C-V010
(Contract Term for 'My Connecting Tone' and 'Connecting Tone Premium' contract offer )
T&C-V011
(Contract Term for 'PLUS' contract offer (Sign a 12-month service and enjoy 13th & 14th month FREE))
T&C-V012
(Contract Term for 'PLUS' contract offer (Sign a 12-month service and enjoy 13th month FREE))
T&C-V014
(Contract Term for Visual Voicemail Service)
T&C-V015
(Contract Term for Latest News – 12 months service plan)
T&C-V017
(Contract Term for FoneTV)
T&C-V022
(Contract Term for ‘Latest News' contract offer (Sign up for a 12-month contract and enjoy the 13th & 14th month for free))
Tethering Pack Roaming Services Terms & Conditions
Good!Talk Stored-Value SIM card Terms & Conditions
Megasaver Stored-Value IDD & Roaming SIM card Terms & Conditions
SmarTone IDD & Roaming SIM card Terms & Conditions
Teen 地派 Video Mart Terms & Conditions
Value Talk Stored-Value SIM card Terms & Conditions
Voice/Data Stored-Value SIM Card Terms & Conditions
iPhone Stored-Value SIM Card Terms & Conditions
Terms & Conditions for SmarTone
iN!
Services
1638 IDD Services
T&C-I002
Broadband Services
T&C B01
T&C B04
(Contract terms for Wireless Fixed Broadband)
T&C B04A
(Wireless Fixed Broadband Services and Fixed Telephone Services – Fixed Term Service Contract)
T&C B04C
(Wireless Fixed Broadband Fixed Term Service Contract – 25 months contract DBS)
T&C B04D
(Wireless Fixed Broadband F-Secure 1PC Essential Plan Free months offer)
T&C B04E
(Wireless Fixed Broadband Fixed Term Service Contract – 25 months contract Fubon)
T&C B04F
(Wireless Fixed Broadband Fixed Term Service Contract – 25 months contract HS)
T&C B04G
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C B04J
(Wireless Fixed Broadband Fixed Term Service Contract-F-Secure 6 months offer)
T&C B04K
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C B04L
(Wireless Fixed Broadband Fixed Term Service Contract - 15-month F-Secure Contract)
T&C B04M
(Wireless Fixed Broadband Fixed Term Service Contract - 24-month F-Secure Contract)
T&C B04N
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C B04O
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C B04P
(Wireless Fixed Broadband Fixed Term Service contract)
T&C B04R
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C B04S
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C B05
(Contract terms for Fax service)
T&C B06
(Contract terms for Wireless Fixed Broadband for selective customer)
T&C 13B01A
(Mobile Broadband F-Secure PC Protection from SmarTone License Agreement)
T&C M001
(Terms & Conditions for SIM Only Plans)
T&C M002
(Contract Term for Mobile Broadband Plan)
T&C M003
(Contract Term for Mobile Broadband Plan (Free monthly fee))
T&C M004
(Contract Term for Mobile Broadband Plan - SIM only (Free months))
T&C M005
(Contract Term for Mobile Broadband Plan (PC Rebate))
T&C M006
(Contract Term for Mobile Broadband Plan – SIM only)
T&C M007
(Contract Term for Mobile Broadband F-Secure PC Protection)
T&C M008
(Terms & Conditions for Tag-On Micro-SIM for iPad)
T&C M009
(Terms & Conditions for Tablet device offer)
T&C M012
(Contract Term for Mobile Broadband Plan (Free months))
T&C M015
(Contract Term for Mobile Broadband Plan (Free months))
T&C M016
(Contract Term for Mobile Broadband Plan (Free months))
T&C M017
(Contract Term for Mobile Broadband Plan (Free months))
T&C M018
(Contract Term for Mobile Broadband Plan (Free months))
T&C M019
(Terms & Conditions for Tablet device offer – Referral Offer)
T&C M020
(Terms & Conditions for Tablet device offer – Referral Offer)
T&C M021
(Terms & Conditions for Tablet Device Offer (for Credit Card Autopay))
Mobile Broadband
Contract
Roaming Services Terms & Conditions
Mobile Broadband
Flexi
Plan Terms & Conditions
HomePhone+
T&C H01
T&C H04
(Offer related)
T&C H05
(Fax Service)
T&C H06
(Free Standard Offer)
T&C H07A
(HomePhone+ & free mobile service for 12 months)
T&C H07B
($88/month price plan)
T&C H07E
(Special contract offer)
T&C H08
(IP Call)
T&C H09
($100/month price plan)
T&C H09A
($100/month price plan & free mobile services for 12 months)
T&C H10C
($65 Retention offer)
T&C H10D
($54 Retention offer)
T&C H10E
($55 Retention offer)
T&C H10F
($68 Retention offer)
T&C H10H
($59 Retention offer)
T&C H10I
($75 Retention offer)
T&C H10J
($55 Retention offer)
T&C H10K
($68 Retention offer)
T&C H11
($55/ month price plan)
T&C H11A
($55/ month price plan)
T&C H12
($68/ month price plan)
T&C H12A
($68/ month price plan)
T&C H17
($68/ month price plan)
T&C H18
(Contract terms for Selective Customer)
T&C H19
(Terms and Conditions for Call Guard)
T&C H20
(Contract Terms for Call Guard)
T&C H21
(Terms and Conditions for HelpNow)
T&C H22
(Contract Terms for HelpNow)
T&C H23
(Hong Kong Safety Services Association disclaimer)
T&C H24
(Contract terms for $59 price plan)
T&C H24A
(Contract terms for $59 price plan)
T&C H25
(Contract terms for $75 price plan)
T&C H25A
(Contract terms for $75 price plan)
T&C H26
(Contract terms for Selective Customer)
T&C H26A
(Contract terms for Selective Customer)
Repair Services
Repair Services T&C
Privacy Policy Statement
T&C 04 / B03 / H03
Service Usage Policy
T&C 18
(formerly known as Fair Usage Policy)
Authorization for Direct Debit
T&C 03
T&C B02 / H02
Code of Practice for Person-to-Person Marketing Calls
Code of Practice for Telecommunications Service Contracts
